Over the past few months we have been transitioning our credit card giving platform from Pushpay to Tithe.ly. We had a great partnership with Pushpay for almost 5 years and cannot recommend them highly enough for other churches. So, why the switch to Tithe.ly? There are a number of reasons for this move: Tithe.ly is integrated with the new POS Church App, Tithe.ly is also integrated with our new church software that we will be unveiling in January and Tithe.ly allows us to easily accept payments for church events.
Tithe.ly does operate a bit different than Pushpay, which many of you have been using for the past few years. With Pushpay we had to download the Pushpay App in order to give but with Tithe.ly all you need is the POS Church App and you can give through that. Pushpay could only process gifts from Visa or MasterCard customers whereas Tithe.ly processes gifts from those companies as well as Amex and Apple Pay, for iPhone users.
One major difference that has led to some confusion is the option that Tithe.ly gives to Cover Fees. This has caused some users to question whether they should use this system since it charges fees but Pushpay didn’t. The reality is that Pushpay charged fees as well but it was done on the backend. All credit card processors charge fees, how else would they make money as a company? Tithe.ly gives you the option (and we stress that it is just an option) to cover the fees for your gift, if you would like. We are aware that providing this service to our members comes as a cost to us and we are more than happy to pay that for service.
With Tithe.ly we are able to list a number of areas that you can give toward: Tithe, Offering, Overseas Missions, Home Missions or Other. If you would like your gift to go towards an area not listed, please select Other and then list where you would like it to go in the Note/Memo section. We will then make sure that your gift goes to the appropriate area that you have detailed.
As with all changes, our new online giving system will take some getting used to but we are excited for all the new ways it provides for us to exercise our generosity. Please do leave a comment or email us at info@posydney.org if you have any questions or concerns.